WhatsApp Business API Platform & Marketing Software
Smarter Customer
Engagement on WhatsApp
Unify your team inbox, automate support with AI chatbots, capture leads from IndiaMart and JustDial, and launch targeted campaigns from one platform.
2,000+
Businesses
1.2M
Messages/mo
27+
Integrations
One platform. Endless possibilities.
Everything you need to scale your business using the world's most popular messaging app.
Drive Revenue with Targeted Campaigns
Send personalized broadcast messages, promotional offers, and re-engagement campaigns directly to your customers' WhatsApp.
Seamlessly connect with your favorite tools
Don't rip and replace your existing tech stack. Chatofy integrates beautifully with Google Sheets, Forms, IndiaMart, n8n, and virtually any custom software via our robust open API.
Sync leads directly to Google Sheets
Capture Google Forms submissions instantly
Automate IndiaMart inquiries
Everything you need to scale on WhatsApp
Supercharge every stage of your sales funnel. Chatofy gives you enterprise-grade automation, official Meta API speed, and a unified team workspace.
Keep Your Mobile App. Add Cloud Automation.
Never lose your contact history or change your business number. Chatofy syncs with your WhatsApp Business mobile app so you can chat on your phone while our cloud platform handles automations 24/7.
- Same phone number, zero downtime
- Preserve all existing chat histories
- Use phone app and web dashboard simultaneously
- Meta-approved official coexistence
Personalized Broadcast Campaigns at Scale
Deliver rich promotional campaigns, product catalogs, and transactional updates straight to your customers' WhatsApp inboxes with instant delivery and zero ban risk.
- Official WhatsApp Cloud API delivery
- Rich media: catalogs, videos, PDF & CTA buttons
- Smart audience segmentation & custom tags
- Live real-time delivery and read metrics
Build Intelligent Chatbots Without Writing Code
Design interactive conversation flows, qualify inbound leads, answer product questions, and book appointments automatically with our drag-and-drop visual canvas.
- Visual drag-and-drop workflow canvas
- Automated lead scoring & data collection
- Direct Google Sheets & CRM sync
- Smooth handover to human agents
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AI Qualified
One Number. Your Entire Team in Perfect Sync.
Empower your sales, support, and operations reps to manage customer conversations together from a clean, unified dashboard with smart ticket routing and internal notes.
- Multi-agent access on a single verified number
- Auto-routing to the right specialist or department
- Private internal notes & team mentions
- Role-based agent permissions & audit logs
Convert Ad Clicks & Marketplace Inquiries Instantly
Never lose a hot lead to slow response times. Direct leads from Facebook, Instagram Ads, IndiaMart, JustDial, and web forms into instant automated WhatsApp conversations.
- Meta Click-to-WhatsApp (CTWA) ad optimization
- Automated instant 0-second first response
- Native IndiaMart & JustDial webhook ingestion
- Custom campaign attribution & tracking
Delivered instantly upon signup
Nurturing educational follow-up
Scheduled closing offer
Nurture Every Lead on Complete Autopilot
Set up automated multi-touch sequences that follow up with leads over days or weeks. Chatofy automatically pauses the sequence the second a customer replies or makes a purchase.
- Time-delayed multi-step messaging triggers
- Smart auto-cancellation upon customer response
- Personalized custom merge tags (Name, City, Order)
- Conversion rate tracking for every sequence step
Engineered for Speed, Reliability, and Scale
Everything required to run a high-volume WhatsApp business communication operation.
Official Meta Cloud API
Direct cloud infrastructure with 99.9% uptime, end-to-end encryption, and full compliance with Meta business policies.
Meta Template Manager
Create, submit, and manage Meta-approved message templates with buttons, dynamic variables, and quick replies inside Chatofy.
REST APIs & Webhooks
Integrate with Shopify, WooCommerce, Zoho, CRMs, or your custom tech stack with comprehensive webhooks and REST endpoints.
Custom Contact CRM
Import contacts via CSV, create custom segment filters, store customer purchase attributes, and manage lifecycle stages.
Real-Time Campaign Analytics
Track open rates, click-throughs, agent response velocity, and conversion attribution across all broadcast campaigns.
Multi-Language Support
Broadcast and converse across regional Indian languages and global locales to connect with your customers in their preferred tongue.
Explore All 15 Official WhatsApp Features
From AI Agents and WhatsApp Payments to Webhook Workflows and Developer REST APIs.
Set it up once.
Let it run forever.
Stop doing manual follow-ups. Build intelligent routing, drip campaigns, and trigger-based messages that work for you 24/7.
Put your sales on autopilot
Build powerful automated conversation flows that capture leads and guide users through your sales funnel—all natively inside WhatsApp.
- Trigger messages based on specific keywords
- Collect user data automatically into custom fields
- Send interactive list messages and quick replies
One inbox. Your entire team.
Stop sharing phones. Chatofy provides a unified Team Inbox where your support agents can collaborate efficiently.
- Assign specific chats to specialized agents
- Leave private internal notes on conversations
- Monitor agent performance and response times
Advanced capabilities for growing teams
Chatofy scales with your business, providing the professional tools you need to manage thousands of conversations daily.
AI Knowledge Base
Upload your docs and train your AI bot to answer complex customer queries with 99% accuracy.
Deep Analytics
Track open rates, click-throughs, and conversion metrics across all your WhatsApp campaigns in real-time.
Drip Campaigns
Build multi-step automated sequences with timed messages, auto-stop on reply, and WhatsApp Flows for interactive experiences.
Webhooks & API
Connect with HubSpot, Salesforce, or your custom CRM using our robust developer-first API.
Loved by 2,000+ businesses
See why teams across industries choose Chatofy for WhatsApp engagement.
“Chatofy transformed how we engage customers on WhatsApp. Our lead response rate tripled in the first week, and the AI chatbot handles 60% of queries without human intervention.”
Rajesh Mehta
CEO, StyleHub Fashion
“Student enrollment inquiries are now handled 24/7 without manual effort. The broadcast campaigns on WhatsApp give us open rates of 78%, far better than email.”
Priya Sharma
Marketing Director, EduPrime Learning
“Order confirmations and delivery updates on WhatsApp reduced our support tickets by 60%. Integration with our existing systems was seamless and saved us hours daily.”
David Chen
Operations Head, QuickDeliver
“Appointment reminders via WhatsApp cut no-shows by 45%. Patients love the convenience, and our staff spends less time on follow-up calls.”
Anita Desai
Founder, WellnessFirst Clinics
“The shared team inbox alone was worth the switch. Our sales team collaborates seamlessly, and automated lead routing ensures no inquiry falls through the cracks.”
Vikram Patel
VP of Sales, TechNova Solutions
“Abandoned cart recovery on WhatsApp recovered 15% of lost sales in the first month. The analytics dashboard gives us real-time insight into every campaign.”
Sneha Kapoor
E-commerce Manager, HomeDecor Studio
Frequently Asked Questions
Everything you need to know about Chatofy and WhatsApp API.
Chatofy is an all-in-one customer engagement platform built on the official WhatsApp Business API. It allows you to unify your team inbox, automate responses with AI chatbots, and launch bulk marketing campaigns on WhatsApp.
Yes, you need an official WhatsApp Business API account to use Chatofy. We help you set this up during the onboarding process within minutes, at no extra setup cost.
Absolutely! We offer a 7-day free trial on all our plans. You can explore all the premium features, set up automation, and connect your inbox before committing to a paid plan. No credit card required.
No hidden charges from our side. You pay the fixed monthly subscription to Chatofy. However, you will need to pay Meta (WhatsApp) directly for the conversations (messages) you send and receive, based on their standard tier pricing.
Yes, you can use your existing phone number, provided it is not currently active on the regular WhatsApp Messenger or WhatsApp Business App. If it is, you'll need to delete the account on those apps before migrating the number to the API.
Meta charges per 24-hour conversation window. There are different rates for Marketing, Utility, Authentication, and Service (user-initiated) conversations. The first 1,000 Service conversations per month are free.
Depending on your plan, you can add anywhere from 3 agents to unlimited agents. Our Standard plan includes up to 5 agents, while our Enterprise plan supports unlimited team members.
Security is our top priority. We use end-to-end encryption for API connections where supported, store your data securely in SOC2 compliant data centers, and comply with strict data privacy laws including GDPR.
Yes, Chatofy provides robust APIs and webhooks. We also offer native integrations with popular platforms like Shopify, WooCommerce, HubSpot, and Zapier for seamless data syncing.
We provide 24/7 email and chat support for all customers. Enterprise customers also get a dedicated account manager and priority phone support, along with tailored onboarding sessions.
Yes, Chatofy is a pay-as-you-go service with no long-term lock-in contracts (unless you choose an annual plan for a discount). You can upgrade, downgrade, or cancel your subscription at any time from your billing dashboard.
Yes! If you send hundreds of thousands of messages per month, contact our sales team. We offer custom Enterprise plans with volume discounts, dedicated infrastructure, and premium SLAs.
Start with a 7-day
free trial of Pro.
No credit card. No approval wait. Get your WhatsApp Business API live in minutes.